Privacy Policy
Last updated: 5 November 2026
Who we are and our role as data controller
plazalink operates this website as the data controller under UK GDPR and the Data Protection Act 2018. We determine the purposes and means of processing personal data collected through the site. Our registered address is 1 Fairview Cottages, Beehive Road, Binfield, RG12 8TS, UK and we can be contacted at [email protected] or +44 (0)1344 649400.
Who this notice applies to
This privacy notice covers all visitors to the site, including individuals who browse course information on audiovisual production, submit enquiries via the contact form, or otherwise interact with our resources on broadcast studio design, camera control systems, professional lighting, sound engineering and related workflows.
Categories of personal data we collect and their sources
We obtain personal data directly from you when you use the contact form or email us. This includes your name, email address, telephone number, message content and any details you voluntarily provide about your professional background in television or live events. We also collect technical data such as IP address, browser type and device information through server logs and the site-wide cookie banner.
Purposes of processing and legal bases
We process your data to respond to enquiries about our audiovisual courses on the basis of legitimate interests. We maintain records of website usage to improve service quality under the same basis. Where you have given clear consent through the contact form we may send occasional updates about new resources. Consent can be withdrawn at any time. We comply with PECR for any electronic marketing communications.
Whether providing data is obligatory
Supplying contact details is voluntary. If you choose not to provide them we will be unable to respond to your enquiry. Technical data is collected automatically and you can manage cookies through your browser settings or the cookie banner.
Cookies and similar technologies
The site uses cookies and similar technologies for essential functionality and analytics. Full details are set out in our separate Cookie Policy which is referenced from the site-wide cookie banner. You may refuse non-essential cookies at any time.
Recipients of your data and service providers
We share personal data only with trusted processors such as email service providers and hosting companies that assist in delivering the website. These parties are bound by contract to process data solely on our instructions. We may disclose information where required by law or to protect our legal rights.
International transfers
Some processors may be located outside the UK. In such cases we rely on UK adequacy regulations or standard contractual clauses approved by the Information Commissioner’s Office to ensure an adequate level of protection.
How long we keep your data
Enquiry data is retained for up to two years after the last contact to allow follow-up and resolve any issues. Technical logs are kept for twelve months. Cookie data is deleted in accordance with the periods stated in the Cookie Policy.
Security measures and data minimisation
We apply appropriate technical and organisational measures to protect personal data against unauthorised access or loss. We collect only the minimum information necessary for each purpose and regularly review our data holdings to avoid unnecessary retention.
Your data protection rights
Under UK GDPR you have the right to access, rectification, erasure, restriction of processing, data portability and objection. To exercise any of these rights please contact us at [email protected] or +44 (0)1344 649400. We will respond within one month.
Withdrawing consent and objecting to marketing
Where processing is based on consent you may withdraw it at any time by emailing [email protected]. You can also object to direct marketing by using the unsubscribe link in any communication or by contacting us directly.
Right to complain to the supervisory authority
If you believe your data has been handled unlawfully you may lodge a complaint with the Information Commissioner’s Office at ico.org.uk. We encourage you to contact us first so we can address your concerns.
Children and age restrictions
Our content is intended for professionals and adults interested in audiovisual production. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that such data has been provided we will delete it promptly.
Automated decision-making and profiling
We do not use automated decision-making or profiling that produces legal or similarly significant effects. Any analytics we perform are limited to aggregated usage statistics.
Changes to this policy
We may update this notice from time to time to reflect legal or operational changes. The date of the most recent revision appears at the top of the page. Continued use of the site after an update constitutes acceptance of the revised terms.